Diet.AI is operated by Infowallet LLC, 412 W 7th St STE 1233, Clovis, NM 88101, United States.
This Privacy Policy explains how Infowallet LLC, 412 W 7th St STE 1233, Clovis, NM 88101, United States collects, uses, and protects personal information when you use Diet.AI. We aim to collect only what is necessary to run the Service.
1. Information we collect
- Account information: name and email address you provide when purchasing or creating an account.
- Purchase information: order and payment confirmation data received from our payment processor. We do not store full card numbers.
- Health and nutrition data you enter: meals, foods, portions, photos of meals, weight and goals, and related notes.
- Technical data: device type, operating system, app version, language, approximate region, and diagnostic/crash logs.
- Support data: messages you send us through the contact form or by email.
2. How we use information
- to provide, operate, and maintain Diet.AI and your account;
- to analyze meal photos and return nutritional estimates;
- to process your purchase and handle refund requests;
- to respond to support requests;
- to detect, prevent, and address fraud, abuse, or technical issues;
- to comply with legal obligations.
3. Legal bases (EEA/UK users)
Where the GDPR applies, we process personal data to perform our contract with you (providing the Service), based on your explicit consent for health-related data, on our legitimate interests (security, service improvement), and to comply with legal obligations. You may withdraw consent at any time by deleting your data or contacting us.
4. Sharing
We do not sell your personal data. We share information only with service providers that help us operate Diet.AI — such as hosting, payment processing, analytics, crash reporting, and AI image-analysis providers — under agreements that limit their use of the data to providing those services. We may also disclose information when required by law or to protect our legal rights.
5. Retention
We keep your account and nutrition data while your account is active and for as long as needed to provide the Service. When you delete your account, we delete or anonymize your personal data within a reasonable period, except where retention is required for legal, tax, accounting, or fraud-prevention purposes.
6. Security
We use technical and organizational measures such as encryption in transit, access controls, and monitoring to protect your data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your rights
Depending on where you live, you may have the right to access, correct, delete, export, or restrict processing of your personal data, to object to certain processing, and to lodge a complaint with a supervisory authority. To exercise these rights, contact contact@infowallet-us.com. We will respond within the period required by applicable law.
8. Children
Diet.AI is not directed to children under 13 (or under 16 where required by local law), and we do not knowingly collect their personal data. If you believe a child provided us data, contact us and we will delete it.
9. International transfers
Diet.AI is operated from the United States. If you access the Service from another country, your data may be transferred to and processed in the United States and other countries where our service providers operate, using appropriate safeguards where required by law.
10. Changes and contact
We may update this Privacy Policy; the effective date above will change when we do. For any privacy question or request, contact contact@infowallet-us.com or write to Infowallet LLC, 412 W 7th St STE 1233, Clovis, NM 88101, United States.
